Destination of Excellence Commitments

The Montgenèvre Tourist Office is now part of the national approachDestination of Excellence, the State label which has replaced the Qualité Tourisme™ brand since May 2024.

This system aims to guaranteeexcellent tourist experience, while strengthening theeco-responsibility, quality of welcome and inclusiveness throughout the customer journey.

Created in 2024, the Destination of Excellence label is aimed at12 tourism sectors, covering the entire stay and hospitality offer:

• Sports and leisure activities
• Cellars and points of sale
• Guest rooms
• Hospitality & hospitality industry
• Outdoor hospitality
• Places to visit
• Tourist offices
• Marinas
• Restoration
• Tourist residences & holiday villages
• Guided tours
• Transportation with driver

Of specific reference gridsare defined for each sector in order to precisely assess the quality of the offer.

For you, theVISITOR CENTER of Montgenèvreundertakes to:

• A warm welcome
• Attentive staff
• Mastery of foreign languages
• Personalized services
• Clear and precise information
• Cleanliness and comfort guaranteed
• Discovering a destination
• Your opinion taken into account

Plus d’infos 👉 https://www.atoutfrance.fr/fr/destination-dexcellence

A demanding label, based on 2 pillars

Obtaining the label is based on the evaluation of two main areas:

✔️ Le pilier Qualité

It measures the quality of reception and services:

• quality of welcome and comfort
• professionalism of the teams
• mastery of foreign languages
• clarity and reliability of information
• customer satisfaction monitoring

🌿 Le pilier Écoresponsable

It evaluates commitments in favor of sustainable tourism:

• reduction of environmental impact
• responsible resource management
• concrete actions in favor of eco-responsibility
• integration of social and economic dimensions

To be labeled, an establishment must achieve a high level of compliance:

• 85% minimum on the Quality pillar
• 60 to 80% on the Eco-responsible pillar depending on the case